• x I have not received an invitation email: If you are a new Reviewer and have not received your invitation email, check your spam, promo, junk or other email folders. If you still cannot find your invitation email, contact the Scholarship Coordinator before resetting your password to log in.

• I have not received a confirmation email . Check your spam, promo, junk or other email folders.

• I cannot remember my password: Password reset is handled by Blackbaud ID. If you have forgotten your password, visit Blackbaud ID, select Forgot Password, and enter your email address. You will receive an email with instructions on how to reset your password.

• I am an APPLICANT with password issues. The LCC Foundation encourages all applicants to use the option to SIGN UP WITH GOOGLE and SIGN IN WITH GOOGLE. Applicants who use Google will sign into their scholarship application with the same password used to access MyLane/ExpressLane.

• Contact the LCC Foundation Scholarship Coordinator for assistance: scholarships@laneccfoundation.org

For additional help, visit the Blackbaud ID Password Help page.